Privacy policy

INTRODUCTION

We are fully aware that your personal information is important to you, which is very meaningful to us as well. Our privacy policy will assess, analyze and supervise your personal  information while using our Services. Please do take note that these valuable personal data must not be shared with anyone other than yourself, if for instance any user might not have reached the legal age rights to operate this site, supervision from parents or legal guardian are acceptable.

When using our Services or providing information on the site, you must agree and accept to our collection, use, disclosure, and processing of your content and personal data as described in the privacy policy.

Users in possession of another user’s personal data obtained through the use of the Services hereby agree that, they will:

  • Comply with all applicable personal data protection rules.
  • Allow users the right to remove their collected data from Pulaoo (As the receiver of the collected personal data)  the database upon request 

HOW WE COLLECT YOUR INFORMATION

While accessing our Site, we may ask you to provide us with some accurate personal identification information that can be used to contact or identify you. This may include:

  1. Basic Personal identification
  • Your name
  • Pulaoo user identification
  • Login credentials
  • Email address
  • Phone number.
  1. Specified Personal details
  • Live location: We might collect your Personal Data about your actual location to provide you with the offers, automated currency exchange and also changes of language on the description of the product and services of our site.

Log Data Information: Like many site operators, we collect information that your browser sends whenever you visit our Site(“Log Data Information”).This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit. the time spent on those pages, the operating system, nationality, pages visited location, your mobile carrier, device information and search history as well as other generic internet usage related information. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information

When using our Services or providing information on the site, you must agree and accept to our collection, use, disclosure, and processing of your content and personal data as described in the privacy policy.

Users in possession of another user’s personal data obtained through the use of the Services hereby agree that, they will:

  • Comply with all applicable personal data protection rules.
  • Allow users the right to remove their collected data from Pulaoo (As the receiver of the collected personal data)  the database upon request

COOKIES

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of the basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience

USAGE OF INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  1. Create and manage your account.
  2. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.
  3. Email you regarding your account or order.
  4. Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
  5. Generate a personal profile about you to make future visits to the Application more personalized.
  6. Increase the efficiency and operation of the Application.
  7. Monitor and analyze usage and trends to improve your experience with the Application.
  8. Notify you of updates.
  9. Offer new products, services, mobile applications, and/or recommendations to you.
  10. Perform other business activities as needed.
  11. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  12. Process payments and refunds.
  13. Request feedback and contact you about your use of the Application.
  14. Respond to product and customer service requests.
  15. Compile anonymous statistical data and analysis for use internally or with third parties.

DISCLOSURE OF PERSONAL DATA / ACCOUNT

By sending us fair information, you may withdraw your consent to our collection, use or disclosure of your personal details. If you wish to delete your valuable personal data, please notify us at the contact details below. We must stop storing, using or transmitting your personal data when you request it.

Remember that we may not be able to continue supplying you with our services after removing your agreement to our collection, use or dissemination of your Personal Data and you understand that we will not be liable to you for any negligence or damages arising out of or in conjunction with such termination of services.

RETENTION OF YOUR PERSONAL DATA

Your personal data will be retained for as long as your account is still in existence and as needed to provide you with our services. We shall cease to retain Personal Data, or with reasonable effort to remove the means by which the Personal Data can be associated with you as an individual, as soon as :

  • The purpose for which Personal Data was collected is no longer being served by the retention of data
  • It is not required by the applicable laws and/ or not necessary for business purposes

SECURE PERSONAL DATA PROTECTION

We will protect your Personal Data by maintaining reasonable security arrangements, including physical, technical and organizational procedures, to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. If there is any breach of Personal Data, we will notify you through our channels, whether directly or indirectly, to give you sufficient information regarding such breach of Personal Data. Following the notification, we will strive with our utmost best effort to recover the security of your Personal Data in our Site.

LINKS TO OTHER WEBSITES

Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Please note that we are not responsible for the privacy policy or practices of such other websites and advise you to read the privacy policy of each website you visit which collects your Personal Data.

CONTACT US

If you need to contact us please send us an E-mail, Whatsapp and phone calls for any inqueries or assistance. We value hearing from our users, and are always interested in learning about ways we can improve our products and services. Please feel free to send us your feedback or inputs


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